Terms & Conditions

Swimming Classes Terms and Conditions

Booking and Registration

  • To register for our swimming classes, customers must complete the registration process, which includes providing personal information and agreeing to these terms and conditions.
  • Some classes may have age or others requirements. Please refer to class descriptions for specific details.

Payment and Pricing

  • Pricing details for each class type are available on our website or upon request.
  • We accept payment through credit cards, and select online payment platforms.
  • Special discounts or promotions may be available. Refund policies and late payment penalties are outlined below.

Cancellation and Refunds

  • Customers can cancel their registration with a full refund if done within 15 days before the class start date.
  • If we need to cancel a class, participants will receive a full refund or the option to reschedule.
  • Refunds will be processed within 30 business days.
  • In cases of documented medical reasons, we may offer refunds or class rescheduling. Contact us for details.

Liability and Waiver

  • Participation in our swimming classes carries inherent risks. By registering for a class, customers acknowledge and accept these risks.
  • All participants, or parents/guardians of minors, must sign a waiver and release of liability prior to attending classes.

Safety and Rules

  • Safety is our top priority. Participants must adhere to safety rules and guidelines while in the pool area.
  • Inappropriate behavior, including violation of safety rules, may result in expulsion from the class.
  • We reserve the right to enforce pool rules for the safety of all participants.

Class Changes and Cancellations

  • We reserve the right to make changes to class schedules, cancel classes, or reschedule classes due to unforeseen circumstances (e.g., inclement weather, instructor unavailability).
  • Customers will be notified in advance of any such changes.

Privacy Policy

  • We collect and store customer information as required for class registration and communication.
  • We comply with data protection laws and do not share customer information with third parties.

Intellectual Property

  • All content, materials, and intellectual property provided in our classes remain the property of our organization. Unauthorized reproduction or distribution is prohibited.

Termination

  • We reserve the right to terminate a customer’s class or membership for reasons including, but not limited to, disruptive behavior, failure to adhere to safety rules, or non-payment of fees.
  • Customers may request termination of their class or membership by contacting us.

Dispute Resolution

  • In the event of a dispute, we encourage customers to first attempt resolution through mediation.
  • If mediation is unsuccessful, disputes will be resolved through arbitration, and the jurisdiction for such actions.

Miscellaneous

  • Additional rules, codes of conduct, dress code requirements, or facility usage regulations may apply to specific classes and will be communicated separately.

Agreement Acceptance

  • By registering for a class, customers acknowledge that they have read, understood, and agreed to these terms and conditions and acknowledge swimming class policy that given before sign up.

Choosing us means choosing excellence, safety, inclusivity, and convenience. Join our swimming classes and embark on a rewarding and enjoyable swimming journey.